LIVE TRACKING
Track your shipment
And discover the status
Easy online
scheduling appointments
Clear and complete
communication
Fewer no-shows,
more efficient trips.
Delivery Planner
Choose the preferred time for a worry-free delivery
The recipient automatically receives a message (email/SMS) containing a link to their order. In Delivery-planner, they can then choose a delivery day and time slot and select additional services offered by the carrier.
Waarom het maken van bezorgafspraken vaak misgaat
Het maken van bezorgafspraken kost enorm veel tijd. Ontvangers zijn moeilijk te bereiken, telefoontjes blijven onbeantwoord, voicemailboxen lopen vol en mailverkeer stapelt zich op. Daarbovenop ontbreekt vaak de juiste informatie om de bezorging zorgeloos te laten verlopen.
One platform, one source of truth
Schedule the delivery appointment online yourself
Delivery-planner sends the recipient a notification (email/SMS) that a delivery appointment can be scheduled for their order. Via the provided link, they can easily choose the preferred delivery date and time slot online, select any additional services and, if applicable, pay directly online. Zo verloopt elke levering soepel en efficiënt — zonder tussenkomst van telefoon en/of papierwerk.
- Communication in your own branding
- Email and SMS messages in the recipient’s language
- Real-time consideration of the carrier’s delivery capacity
- API and webhook support for integrations with any system
Why Delivery-planner?
Time savings through fewer (no) phone calls
Worry-free delivery, including extra services
Higher satisfaction for both customer and driver
See how it works
One platform, one source of truth
Many options that make all the difference
Automatic appointment request
Recipients automatically receive a request or reminder to schedule a delivery appointment.
24/7 online scheduling
Scheduling appointments is no longer limited to office hours but can now be done easily online at any time, from any device.
Smart system integrations
Submit or retrieve data via advanced API integrations.
Choose extra services and pay immediately
Extra services such as in-home delivery or installation can be easily selected and paid for directly via iDeal.
Who is Delivery-planner suitable for?
All available days and time windows from the Carrier are displayed for the Recipient’s postal code area. The Recipient chooses the moment they will be home.
Because the Recipient has chosen a suitable day and time themselves, they are home and the Driver does not arrive in vain.
The Recipient only chooses from moments when the driver is already scheduled to be “in the area.”
Carriers optimize their trips and the number of stops by intelligently organizing regions, postal code areas, and routes.
From the (web) shop, the Vendor (seller) can offer their customer a premium experience. After all, the customer can immediately choose a suitable day and time slot for delivery.
Seamlessly integrate Delivery-planner into your existing sales system via our API and offer your customers a service that makes all the difference.
The steps from Delivery-planner to ETA-Monitor
Want to use
Delivery-planner too?
