LIVE TRACKING
Track your shipment
And discover the status
Easy online
scheduling appointments
Clear and complete
communication
Fewer no-shows,
more efficient trips.
Delivery Planner
Choose the preferred time for a worry-free delivery
The recipient automatically receives a message (email/SMS) containing a link to their order. In Delivery-planner, they can then choose a delivery day and time slot and select additional services offered by the carrier.
Waarom het maken van bezorgafspraken vaak misgaat
Het maken van bezorgafspraken kost enorm veel tijd. Ontvangers zijn moeilijk te bereiken, telefoontjes blijven onbeantwoord, voicemailboxen lopen vol en mailverkeer stapelt zich op. Daarbovenop ontbreekt vaak de juiste informatie om de bezorging zorgeloos te laten verlopen.
One platform, one source of truth
Schedule the delivery appointment online yourself
Delivery-planner sends the recipient a message (email/SMS) stating that a delivery appointment can be made for their order. Via the included link, they can easily choose the desired delivery day and time slot online, select any extra services, and, if applicable, pay directly online. This ensures every delivery runs smoothly and efficiently — without the need for phone calls or paperwork.
- Communication in your own branding
- Email and SMS messages in the recipient’s language
- Real-time consideration of the carrier’s delivery capacity
- API and webhook support for integrations with any system
Why Delivery-planner?
Time savings through fewer (no) phone calls
Worry-free delivery, including extra services
Higher satisfaction for both customer and driver
See how it works
One platform, one source of truth
Many options that make all the difference
Automatic appointment request
Recipients automatically receive a request or reminder to schedule a delivery appointment.
24/7 online scheduling
Scheduling appointments is no longer limited to office hours but can now be done easily online at any time, from any device.
Smart system integrations
Submit or retrieve data via advanced API integrations.
Choose extra services and pay immediately
Extra services such as in-home delivery or installation can be easily selected and paid for directly via iDeal.
Who is Delivery Planner for?
When recipients expect a visit, they can view the expected time or time window. For the delivery time of shipments/order(s), this is via MijnBezorgtijd.nl. If something is being collected (for example, a return or a waste container), this can be done via MijnAfhaaltijd.nl.
Visitors can view real-time tracking and detailed visit information via the ETA-Monitor platform. Stay informed about arrival times and plan your day efficiently.
With our intuitive interface, you always have insight into the status of your visit, including GPS tracking and automated notifications.
Carriers can optimize their routes and proactively keep customers informed of expected arrival times. Improve your service and reduce missed deliveries.
Vendors can improve their supply chain transparency and offer customers a premium experience with accurate estimated delivery times. Increase customer satisfaction and lower support costs.
Seamlessly integrate ETA-Monitor into your existing systems via our API and offer your customers a modern tracking experience that makes a difference.
The steps from Delivery Planner to ETA-Monitor
Want to use
ETA-Monitor too?
Are you also interested in ETA-Monitor?
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